+Management +Hardware +Software +Web +Sales
Profile
- Professional, existing remote office, up to Road Warrior travel levels, C-level experience.
- Business owner/operator responsible for every aspect of the company includes; sales, marketing, management, deployment of solutions and end-user training.
- Software and web development on multiple OS platforms.
- Hardware repair and software maintenance of desktop and notebook computer systems.
Diverse experience in the Computer/Information Technology field with successful deployment of solutions since 1981 that include: Point of Sale, Customer Service, Web Content Management, Records Management and many others. Horizontal industry sales and deployment of vertical solutions – Using flexible software and hardware platforms, solution deployments for many different industries: Insurance, Government, Healthcare and others.
Skills
Technical Sales
Website Development Sandler System Sales Training
* Dreamweaver, Fireworks, Flash, Photoshop * Disqualification, Presentation, Effective Meetings.
Web Application Development C-Level & Training Presentation Skills
* Perl, ASP, Java, JavaScript, SQL * Corporate and Government Clients
Hardware Repair and Maintenance Solution Selling
* All current systems desktop and portable * Guide prospects in identifying the exact
problem then develop and present a targeted solution.
Certifications and Training
Document, Image & Records Management: Kofax, TrueArc, Stellent and Fatwire.
Software and Web Development: ASP, Perl, C#, Java, HTML, PHP
Graphics and Design: Photoshop, Fireworks, Flash
Desktop Publishing: PageMaker
PC Hardware Repair: Compaq, HP, IBM, Dell
Operating Systems: Windows (All through Vista), RedHat Linux, Sun Solaris, Novell
Experience
Frank Matlock Consulting Service, Owner, 2007 to Present
Diagnose and resolve common problems with Windows software and PC hardware. Delivery of fully repaired and upgraded systems within a 4 to 24 hour turn-around with flat, pre-quoted labor rates. Interact with clients to determine problems and deliver solutions specific to their individual needs. Instruct individuals and groups in basic and advanced computer use. Design and deploy persuasive, attractive websites in static and dynamic models.
Fatwire Software, Senior Pre-Sales Field Engineer, 2005 to 2007
Build & deliver high-level and technical pre-sales presentations. Maintain relationship with prospects through purchase into deployment. Co-ordinate the Sales team and Sales Engineering team and meet the requirements of Sales from the Sales Engineering team. Create & host vertical and horizontal web-based education and sales events [Healthcare, travel, financial, Sun Microsystems]. Actively participate in the marketing process through trade show attendance and partner/prospect education events.
Managed Data Systems, Principal ECM Consultant - 2003 to 2005
- Cold call, network and maintain contact with potential clients
- Deliver content/document/records management solutions
- Perform business and system analysis and provide detailed solution proposals.
- Partner with software and hardware vendors to design and offer complete client solutions
Stellent, System Engineer & Professional Services Consultant – 2000 to 2003
Sell and deploy Stellent Content Management System. Respond to RFIs/RFPs and develop proposals. Deliver implementations with Out-Of-Box and custom-code solutions.
- Team-selling with Regional Account Managers, System Engineers and Partners
- Integrate knowledge of Stellent with prospect’s legacy applications for solution selling
- Prepare & Present solutions to Senior Executives at Fortune 500 and Government orgs.
- Develop and deliver systems to meet the client’s requirements.
- Lead teleconferences with clients, developers and partners.
- Participate in trade shows and user groups
President/Founder, Micro Data Systems of NC – 1985 to 2000
A Traditional Reseller, Consultant for Software, Network and System Design.
- Guided all sales, marketing and solution deployment activities.
- Managed activities of up to 10 employees. (Sales staff, Engineering Staff and Office Staff)
- Served as outsourced IT group for many organizations.
- Successfully deployed and maintained technology solutions for 15 years.
- Develop, Propose and Deliver full technology solutions.
- Design and publish web sites. Graphics, HTML, ASP, and PERL development.
Customer Highlights by License Sales
$500K to over $1M
- Equifax - Lead engineer on enterprise sale of Fatwire for www.equifax.com, extranet.
- Norwegian Cruise Lines - Lead engineer on enterprise sale for www.ncl.com at Fatwire
- Unum Provident Life Insurance - Lead engineer for enterprise sales at Stellent
$250K - $500K
- Amtrak - Lead engineer for re-launch project of www.amtrak.com at Fatwire Software.
- FBI – Law Enforcement Online - Lead sales engineer of multi-agency Federal project.
- Primerica/CitiGroup - Lead engineer at Stellent for enterprise sale of www.primerica.com
Other Notable Clients
BlueCross / Blue Shield of NC – Stellent
US Department of Interior – Contract
US Department of Navy – Contract
US Environmental Protection Agency – Contract
IKON Solutions – Stellent
Citrix Solutions – Stellent
Proctor & Gamble – Stellent
Summary
The knowledge of software and hardware allows me to analyze project needs from end to end. My commitment to continuing my education to provide clients with the latest technology is a top priority. This allows me to design, develop and deploy client systems that simply put, work the way they should.